Merchandising Display Selling And Social Skills

Merchandising Display Selling And Social Skills
Merchandising Display Selling And Social Skills
1. A coaster is correctly described as
a asmall holder or tray for a cruet
b asmall holder or tray for bottles of wine
and decanters
c the plate on which accompaniments are
placed
d the underplate for coffee cups and saucers
215 The sheen on a side of smoked salmon correctly prepared for service and in good condition
is produced by
a the natural oils of the fish
b the smoking process
c oil rubbed on by the chef
d a thin coating of aspic jelly
216 Which of the following groups of cheeses
would give the most varied choice on a cheese
board?
a Camembert, Petit Suisse, Brie, Edam
b Tome de Savoie, Stilton, Leicester,
Camembert
c Leicester, Edam, Lancashire, Cheddar
d Gruyére, Emmentaler, Roquefort,
Gorgonzola
Merchandising Display Selling And Social Skills
DANE
218
PANY
220
A hatelet is used for
a decorating cold buffet dishes
b removing the marrow out of bones
c cutting thin strips off lemons or cucumbers
d chopping parsley
A carte du jour may be described as the
a list of dishes cooked to order
b dish of the day
c menu of the day
d speciality of the house
When a customer with the reputation of being
difficult comes into the restaurant he should
be
a given priority over all other customers
b served with care and tactfulness
c given larger portions than is normal
d served with servility and respect
When taking the order from a party of five
the correct procedure for the waiter to follow
is to
a ask each customer in turn what dish they
would like, course by course
b take the complete order from each customer
in turn finishing with the host
c stand to the right of the host and receive
the order through him
d stand to the left of the host and receive the
order through him
60
221 The correct mode of address to use in the first instance when speaking to a Duke, other than
a royal Duke, is
a Sir
b My Lord
c Your Grace
d Your Highness
Merchandising Display Selling And Social Skills
222 Which of the following modes of address
should be used in the first instance when
speaking to a lady member of the Royal
family other than the Queen or Queen
Mother?
a Ma’am
b Madam
c Your Royal Highness
d Your Majesty
223 The correct mode of address to use in the
first instance to a Bishop is
a Sir
b My Lord
c Your Grace
d Your Reverence
224 Which of the following dishes would be suitable to recommend to a customer who is a
vegetarian?
a omelette aux rognons
b spaghetti milanaise
c croque monsieur
d macaroni napolitaine
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