Wk 9 Operations Management Discussion 1

Wk 9 – Operations Management Discussion 1
“Cost of Quality”

Select two fast food restaurants and evaluate them in terms of service quality. Suggest ways to improve the service quality.
Evaluate the two fast-food restaurants you selected in Part 1 of this discussion in terms of the “Seven QC tools”. Determine the top three QC tools that tend to be most valuable to business owners. Explain your rationale.

***This is a discussion, NOT a paper. Need 2 strong paragraphs and references.***